PRIVACY POLICY
Effective Date: January 1st, 2025
Last Updated: December 12, 2025
Kranay LLC (“Kranay,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with Kranay-branded platforms, including Kranay Academy. Kranay LLC is the parent company of Kranay Academy and other Kranay-branded digital platforms, products, and services. This Privacy Policy applies to all services operated under the Kranay brand unless otherwise stated.
By accessing or using our services, you agree to the terms of this Privacy Policy. We collect information to provide and improve our services, communicate with users, and operate our business effectively.
1. Information We Collect We collect personal information that you voluntarily provide when you visit our website, make a purchase, sign up for a membership, complete a form, or engage with our services. This information may include your name, email address, phone number, billing and payment details, shipping address (if applicable), and account or membership information. For users of Kranay Academy, we may also collect limited academic or service-related information, such as academic level, scholarship preferences, deadlines, tracker usage, or membership status, solely to provide personalized tools and resources. In addition, we automatically collect non-personal information such as browser type, device information, IP address, pages visited, and time spent on the site.
2. How We Use Your Information The information we collect is used to: The information we collect is used to operate and improve our services, process payments and fulfill purchases, provide access to digital tools and memberships, communicate important service-related updates and reminders, respond to inquiries, provide customer support, analyze website performance, and comply with applicable legal and regulatory requirements.
3. SMS & Messaging Communications: By providing your phone number, you consent to receive informational and service-related messages from Kranay or Kranay Academy, including reminders, updates, and account notifications. Message frequency may vary, and standard messaging and data rates may apply. You may opt out of receiving text messages at any time by replying “STOP”. We do not send spam or unauthorized promotional messages.
4. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist in operating our business (such as payment processors, shipping companies, or email service providers) under strict confidentiality agreements. We will only share your information when necessary to complete a transaction or provide a service you’ve requested.
5. Data Security: We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve performance. You may adjust your browser settings to refuse cookies or alert you when cookies are being used; however, disabling cookies may affect the functionality of certain features of the website.
7. Third-Party Links: Our website may contain links to third-party websites that are not operated or controlled by Kranay. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.
8. Your Rights and Choices: You may request access to, correction of, or deletion of your personal information, subject to applicable law. You may also request information regarding how your data is processed. Requests may be submitted by contacting us at info@kranay.com, and we will respond in accordance with legal requirements.
9. Children's Privacy Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
11. Contact Us If you have any questions or concerns about this privacy policy, please contact us at:
Kranay
Address: 5900 Balcones Drive, Suite 100, Austin, TX, 78731
Email: info@kranay.com